It is our policy to continually pursue Customer satisfaction by supplying products that are Quality assured and delivered on time. In order to achieve this we must remain competitive now and in the future, through continuous quality improvement from our employees to all aspects of our processes, in accordance with our quality systems. We believe that the key elements essential in achieving our objectives are the provision of highly skilled personnel, the right materials, tooling and equipment, clearly defined methods of working and continual communication and the promotion of quality throughout the company. We at Petford Tools are committed to this policy and are convinced it will lead to pride in workmanship, pride in the company and pride in our accomplishments.
Quality Management System
Petford Tools has adopted key tools from the Automotive sector for example Advanced Product Quality Planning (APQP) for all new projects, Failure Mode and Effects Analysis (FMEA) through to Production Planning Approval Process (PPAP) and customer approval. Therefore proactively identifying potential quality issues and minimise risk to new projects.